Terms & Conditions

Legal Information and General Terms and Conditions

1. Legal Information and General Terms and Conditions

1.1. Legal Information

The website “Exceptional Woman” (hereinafter referred to as the “Website”), accessible at https://www.exceptional-woman.com, or through our applications (hereinafter referred to as the “Applications”) or the websites of our partners, is created, developed, and managed by Minerva Consulting Ltd., with VAT number 204276311, registered under the legislation of the Republic of Bulgaria, with a capital of 2 BGN, with its registered office and address of management at No. 51, “Malchika” Street, Levski, Pleven 5900, Bulgaria. We are available at [email protected].

1.2. General Terms and Conditions

• These general terms and conditions for use and sale (referred to as the “Terms”) apply to every visitor (“You” or “User”) of the Website.

• Their main purpose is to define the conditions for the provision of the Website and its services, as well as the conditions for its use.

• Any access to and/or use of the Website implies acceptance and compliance with all the Terms.

• Please read the Terms carefully before registering and using the Website or its services. If you do not agree with any provision of these Terms, do not register and do not use the Website. To use certain services of the Website, we may ask you to agree to additional conditions.

1.3. Changes

We reserve the right to review and modify these Terms from time to time without notice, including reflecting changes in market conditions affecting our business, technological changes, changes in payment methods, changes in applicable laws and regulatory requirements, and changes in the capabilities of our system. By continuing to use our services after such changes have been made, you demonstrate that you unconditionally accept them (these changes).

2. System Requirements

The use of the Website and its services requires a high-speed internet connection for personal computers and mobile internet service (Edge, 3G, Wifi) for mobile devices. These connections are not provided by Minerva Consulting, so the user must first subscribe individually to a high-speed internet connection and/or a mobile internet plan to use the Website and its services. It is strongly recommended to have a so-called Third Generation (3G) mobile internet connection.

As a user, you can activate the Service from a personal computer (PC or MAC) with a compatible operating system and browser, and from a compatible mobile device (compatible hardware, operating system, browser). The Service can only be accessed through one connection at a time (personal computer or registered compatible mobile device). Minerva Consulting has the technical means to verify the number of simultaneous connections on the same account, meaning that we have the ability to terminate “random” connections without prior notice. To enjoy the Website and its services through your smartphone or other device, they must meet certain system requirements. These requirements can be found on the website and in the application stores.

3. Access and Usage

3.1. Creating an Account

To access the services of the website and purchase the courses you need, you must first create an account here (link). We will ask you to fill out the registration form with the information necessary to open your registration, namely a valid email address, a password of your choice, and then confirm your registration, or alternatively, use your personal account on Facebook, Pinterest, Twitter, or Gmail that you already own by clicking on the “Verification” section and by previously accepting these Terms.

During your subsequent visits, you can access the services by entering your email address and password as recorded during your registration.

In case of a forgotten password, you have the option to change it on the website.

Each user can create only one account. If you wish to deactivate your account and register a new one, you need to explicitly inform us to obtain permission for this.

3.2. Username and Password

The username and password you chose when creating your account are specific, personal, and confidential.

You agree to keep your username and password secret and not disclose them in any form. Storing, using, and transmitting your username and password is your sole responsibility. You are aware of the risks associated with using the auto-save feature for connection data that your computer system may allow. You declare that you take full responsibility for using such features and the potential consequences.

Any use of your username and password will be deemed to have been performed or explicitly authorized by you.

We cannot be held responsible in any way for harmful consequences arising from the illegal use, fraud, or misuse of your username and password and access to the website by a third party not explicitly authorized by you, resulting from your fault or negligence.

In case of theft or misappropriation of your username and password, you are responsible for promptly notifying us by email with a scanned PDF file of an official letter signed by you.

If you are unable to access your username and password, you must notify us immediately by email at the following address: [email protected].

You cannot transfer your account to anyone without obtaining our written permission, and you agree not to impersonate or attempt to impersonate others.

3.3. Services

Once your account is activated, you become a member of our website, which gives you access to certain sections, features on the website, and our application, which are not available to non-members. You may also agree to receive emails related to: occasional special offers, marketing communications, messages related to the history of your consumption, technical messages, and/or related to the quality of the service on our platform. You can easily unsubscribe from these emails by following the opt-out instructions provided in those emails. Membership for our services cannot be transferred and therefore cannot be sold or provided to third parties in any way.

Access to the website is free, as well as creating an account with us. Our courses are paid, and each course is independent with its own price. You can see the different courses and their prices here: link:

You only purchase the topics that interest you and can take them at your own pace.

To purchase a course from us, you need to have an account and be logged into it.

Once you purchase a topic, it is activated, and you can start it immediately.

Each topic provides daily lessons and exercises. You can open a maximum of one lesson per day.

Minerva Consulting also offers access to the service through a gift card:

The gift card is charged and paid for during the purchase. After payment, the buyer has access to their gift card for printing (in PDF format) on the website or by email. Each card is associated with a unique user account declared during activation and cannot be transferred or assigned later. Its use is the sole responsibility of the gift card

4. Payment

4.1. Payment Methods

The website offers several payment methods (Visa or MasterCard credit cards, PayPal). It is clarified that when the User provides their banking details to Minerva Consulting, they are not stored by Minerva Consulting.

To optimize the security of transactions, Minerva Consulting has chosen the payment systems of companies such as PayPal and Stripe. The guarantees provided by Minerva Consulting for the security of transactions are identical to those obtained by Minerva Consulting from the issuers of the aforementioned payment systems.

In the absence of contradictory information provided by the Subscriber, computerized records stored in the computer systems of Minerva Consulting and its partners under reasonable security conditions will be considered as evidence of communications, orders, validation, and payments between the Subscriber and Minerva Consulting.

4.2 Gift Card:

As part of a single purchase (gift card with a specific duration: 6 months), the buyer agrees to pay the full amount at the time of ordering.

5. Complaints, Termination, and Refusal

5.1. Claims

You can send your complaints by email to: [email protected]

5.2. Termination by Your Side

You can close your account at any time. Therefore, you should follow the instructions for closing the account and familiarize yourself with our privacy policy link:

5.3. Termination by Us

We may suspend or terminate, without notice or resorting to the courts, the use of our Services as a result of your fraudulent activity or violation of an obligation arising from these Terms, including unauthorized copying or downloading of our text, audio, or video content from the Website or applications, or any violation of the limited use license we provide you in connection with your access to our Services.

5.4. Right of Refusal

The right of refusal does not apply to the purchase of online courses or training.

In accordance with the Consumer Protection Law, you acknowledge that the provision of services begins upon receipt of the email confirming your order and that you cannot exercise your right of refusal once the services have been fully provided to you.

6. Intellectual Property and User License

6.1. Intellectual Property

The entire Website and its Services, including their structure, graphics, object or source codes, as well as their content (specifically texts, graphics, images, photographs, videos, information, logos, icon buttons, software, audio files, etc., databases) are the property of Minerva Consulting or their respective owners and are protected by intellectual property laws, particularly copyright and trademark laws. The name “Exceptional Woman” and the logo “Exceptional Woman” are specifically protected trademarks of Minerva Consulting.

We reserve all rights to the Website that are not expressly granted to you under these Terms. By agreeing not to use the Website for purposes other than those specified here, unless we have given our prior explicit consent.

Any violation of the above may result in liability, which does not exclude the possibility of unilaterally terminating your account without warning under Article 5.2.

6.2. License to Use

By complying with these Terms and depending on the purchased products, we authorize you to access and use the Website and its applicable Services and, where applicable, download its content solely for personal purposes. Please note that the license granted to you is not exclusive but strictly personal, limited, and can be revoked/canceled in case of non-compliance with these conditions. We specifically draw your attention to the fact that under no circumstances should you transfer intellectual property rights from the use of the Website and the Services, including elements that you may download to third parties.

Any professional or commercial use of the Website and the Services is strictly prohibited. Text, audio, or video content accessible from the Website and the Services, which are not explicitly indicated for download, cannot be downloaded or copied by you.

With the exceptions specified below, you are strictly prohibited from performing or assisting a third party in performing all or part of the following actions:

• Copying, storing, reproducing, transmitting, modifying, disassembling, imitating, decompiling the Website, including the Services and its content in any way, or creating derivative works from it;
• Using all or part of the Website, the Services, or their content to create a tool or software that can be used to create software applications of any kind;
• Making the entire or part of the Website, the Services, or their content available to the public in any way (transfer, rental, loan, distribution, reproduction, etc.), free of charge or against payment;
• Modifying the entire or part of the Website, the Services, or their content or circumventing any technology used by Minerva Consulting or its licensors to protect all content accessible from the Website and its Services;
• Bypassing the security measures of the Website and accessing unauthorized parts or functionalities of the Website and the Services;
• Bypassing territorial restrictions applied to the Website and the Services;
• Using the Services in a way that violates this licensing agreement or other conditions,

As an exception to the above, a limited portion of the content (specified as such, if applicable, for a limited period) may be shared by the user on their personal social networks (Facebook, Instagram, Twitter, etc.) and websites and personal web pages (referred to below as “Shared Content”) solely after Minerva Consulting has granted you the limited right to download, reproduce, and distribute. The content shared on the Internet is only for the purpose of sharing and/or commenting on your social networks, websites, and/or personal web pages, subject to the following cumulative conditions:

a/ The Shared Content must not be modified under any circumstances, subject to technical changes that are essential for its display and distribution through your computer systems and the Internet (e.g., changing video format or file size) that do not alter the content or quality of the distributed content.

b/ The distributed content cannot under any circumstances be shared outside the period that will likely be indicated on the Website.

c/ The conditions for sharing the distributed content must comply with additional terms that will be specified for each individual case on the Website.

d/ The distributed content must not be distributed together with any other content that you know is false, inaccurate, or misleading, or that promotes activities or behaviors that are illegal, harmful, threatening, offensive, harassing, distorting, defamatory, vulgar, obscene, pornographic, disrespectful of others’ privacy, hateful, racist, or otherwise unacceptable. This distributed content may contain GIF files or cookies that allow us to collect information regarding the distribution and consumption of such content. For more information, please refer to our Privacy Policy.

7. Prohibited on the Website and Services:

7.1. Damaging the integrity, security, and operation of the Website and Services.

You agree not to upload, publish, email, transmit, or input any material or file on our platform that contains computer viruses or any other computer code, files, or programs designed to interrupt, damage, destroy, or limit the functionality of any software, computer hardware, or equipment directly or indirectly related to our Services or the Services themselves. You agree not to interfere with servers or networks that are underlying or connected to the Website or other services or to violate the procedures, policies, or regulations of the networks associated with our Website or other services.

It is prohibited for you to probe, scan, or test the vulnerability of the Website or Applications, to breach their security or authentication measures, or even to attempt to trace or retrieve any information about any other user, visitor, or members of the Site.

You are not allowed in any way to interfere or attempt to interfere with the access of any user, host, or network, including, without limitation, sending a virus, “overloading,” “flooding,” spamming, or “mail-bombing” our Services.

You refrain from any action that imposes an unreasonable or disproportionate load on the infrastructure of the Websites, systems, or networks of Minerva Consulting or the systems or networks connected to the Website and the Applications, or that may impede the proper functioning of the Website or the Applications, with any transaction performed on them or with the use of another person.

You agree not to use “deep-link,” “page-scrape,” “robot,” “spider,” or other automatic devices, programs, algorithms, or methodology or any similar or equivalent manual process to access, acquire, copy, or monitor any part of the Website and Applications or attempt in any way to reproduce or circumvent the navigational structure or presentation of the Websites, the Applications, or any content in order to obtain or attempt to obtain materials, documents, or information through means that are not made available for this purpose on the Websites or Applications.

You are also prohibited from accessing or attempting to access any server of Minerva Consulting or any of the Services offered on or through the Website and Applications by hacking, “password mining,” or using any other illegal means.

7.2. Interactions on the website and services

In general, you agree not to behave in a judgmental manner when using our Services or to use the Services for illegal, immoral, or harmful purposes.

Specifically, you agree that online messages do not have a nature that, without this list being exhaustive, includes:

• Violations of the intellectual property rights of third parties; in this regard, you undertake not to reproduce or publicly communicate elements of the Site that are protected by copyright, registered as trademarks, or otherwise protected by other intellectual property rights owned by third parties without the prior consent of the owner(s) of such proprietary rights;
• Contain computer viruses that disrupt, destroy, or alter the functionality of the Website;
• Justify crimes or contain illegal, threatening, pedophilic, pornographic, defamatory, obscene, hateful, racist, anti-Semitic, xenophobic, revisionist messages or messages that contradict public order or morality;
• Violate the confidentiality or respect the dignity of third parties;
• Incite violence, fanaticism, crimes, suicides, hatred based on religion, race, gender, sexual orientation, ethnic origin;
• Harass other members;
• Promote any criminal activity or enterprise;
• Seek and/or communicate passwords and/or personal information for commercial or illegal purposes;
• Transmit chains of unwanted mass emails, postal messages, instant messages, unwanted advertising messages, or unsolicited letters; include advertisements and/or solicitations to offer products and/or services for marketing through the Website;
• Contain addresses or hyperlinks to external websites whose content contradicts the applicable laws and regulations, violates the rights of third parties, or would be in contradiction with these terms.

The user undertakes not to resort to the automatic use of computer systems such as scripts to add members to their profile and/or to send comments or messages.

You agree not to manipulate “headers” or identifiers to conceal the origin of any message or transmission that you send to Exceptional Woman on or through the Website, Applications, or any other Service available there. You may not pretend to be or represent someone else or impersonate another person or entity.

You are fully responsible for the messages, content, and information posted by you on the Website, as in its capacity as a host of the service provided here, Minerva Consulting cannot be held responsible for the content posted by members of the Website and over which Minerva Consulting exercises no control or monitoring powers.

8. Availability of Services

While we strive to provide you with the best possible service, we do not promise that the services will always be available and meet your needs and expectations; we cannot guarantee that the services will be flawless. If an error occurs in the Services, please notify us at [email protected], and we will try to rectify the error within a reasonable time. If necessary, we may temporarily suspend access to the Services while we attempt to resolve the issue. We cannot be held responsible if the Services are unavailable for a certain period of time.

Your access to the Services may be restricted from time to time when maintenance, optimization, or tests are necessary to incorporate new equipment or services. We will make every effort to keep the downtime as short as possible. In case the Services are not available, our usual deadlines, ordering dates, and cancellations will generally apply. Please inform us to make any changes to your order via our email [email protected].

The content of the catalog is subject to change. We reserve the right to remove our courses, meditation sessions, programs, or products from it without notice and without your right to make claims.

9. Hyperlinks

9.1. Links to other websites

We may provide you with links to other websites or access services. By using them, you confirm that accessing these websites or services is at your own discretion and that these links are provided for informational purposes only. We have not analyzed, reviewed, or endorsed any of these websites or services. We cannot be held responsible in any way for:

(a) availability,

(b) practices regarding the protection of personal data,

(c) content, advertising, products, goods, or other materials or resources available on or from these websites/services, or

(d) the use that others make of these websites and services.

We are not liable for any damages, losses, or unauthorized impairments caused by or in connection with the use of such websites or services.

9.2. Link to the Website

You may create a link to our homepage, provided that you do so in a fair and lawful manner that does not damage or take advantage of our reputation. However, you do not have the right to establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not establish a link to our site on any website that is not owned by you. Our website and other services must not be framed on any other site, nor may you create a link to any part of our site or other services unless you have written permission from Minerva Consulting to do so. We reserve the right to revoke permission by written notice in the event of any use that damages our image or reputation. The site from which you link to ours must comply in all respects with the content standards set out in these Terms, and in particular in Section 7.2 above. If you wish to make any other use of the information accessible on our website or other services beyond what is mentioned above, please submit your request to [email protected].

10. Limitation of Liability

We provide all reasonable means at your disposal to ensure quality access to the Site and the security of the data you transmit to us through the Site, but we do not assume any obligations for the results in this regard.

We do not guarantee uninterrupted operation of the Site, which may be interrupted due to maintenance reasons in particular.

We cannot be held responsible for any other malfunction or malfunction of the network or servers or other technical malfunction beyond our reasonable control, which would prevent or modify access to all or part of the Site, as well as in the event of force majeure as defined by applicable regulations.

We draw your attention in particular to the specific limitations of the internet network and the impossibility of guaranteeing the complete security of data exchange. You are responsible for taking all necessary measures to protect your information system, especially by securing your internet connection with a password and security code or by using software and appropriate antivirus protection.

Furthermore, you are informed that the quality of the Site’s operation, in particular response times, may vary depending on the personal settings of your connection station and your internet access service. We do not assume any responsibility in this regard.

Under no circumstances do we assume direct or indirect responsibility for any malfunctions of the Site, including loss of data stored on your account, caused by one or more technical characteristics inherent in the internet network or the computer hardware or software you use for any reason.

Similarly, no malfunction of the Site, including loss of data recorded on your account, can be used against us if it has occurred as a result of your incorrect use of the Site and/or the inadequacy of your computer hardware and/or software used in relation to the above-mentioned technical specifications.

The information provided on this Site is for informational purposes only and in no way constitutes advice or recommendations of any kind.

The use of the information and content available on the entire Site or part of it cannot, under any circumstances, engage our responsibility for any reason.

Subject to applicable mandatory legal provisions, under no circumstances, including but not limited to negligence, shall Minerva Consulting or its affiliated companies, suppliers, clients, or providers (collectively “protected parties”) be held liable for any indirect, specific, incidental, consequential, exemplary, or punitive damages arising directly or indirectly from the use or inability to use the Services or the content, materials, and functions associated with them, the provision of information by the Services, or loss of business or sales, or errors, viruses, or faults contained in the Services, even if such protected party has been notified of the possibility of such damages. Under no circumstances can the protected parties be held responsible for or in connection with any content displayed, transmitted, exchanged, or received from or on behalf of a user or another person or through the Services. Under no circumstances shall the total liability of the protected parties to you for any damages, losses, and consequences of events and actions (contractual or unauthorized tort, including but not limited to negligence or other) arising from these Terms or your use of the Services exceed, in total, the lesser of:

a) the amount you have paid, if applicable, to Minerva Consulting for your use of the Services in the previous 12 months; or

b) the amount of 100 (one hundred) euros.

Nothing in this clause shall limit the liability of Minerva Consulting or the protected parties in the event of fraud, gross negligence, or bodily injury.

11. Medical Disclaimer

Minerva Consulting is an online and mobile course provider offering access to content related to personal growth, life coaching, meditation, health, finances, and interpersonal relationships.

We do not provide medical advice. While there is third-party evidence suggesting that positive psychology and meditation can assist in the prevention and recovery of a wide range of psychosomatic symptoms, Minerva Consulting “does not claim or guarantee that this will be the case when using our Services. All users with serious medical or psychological problems or in need of medical advice should consult with their physician.

All information and links provided in our “health services,” whether provided by Minerva Consulting or by contracted external providers, are solely for your information and convenience.

All advice or other materials offered in our Services are intended for general information purposes only. They are not intended to serve as a reference or substitute for professional medical advice based on your personal situation. The advice and other elements of the website are intended to assist in your relationship with your healthcare providers but not to replace them. We cannot be held responsible for any actions taken as a result of or following the reading or hearing of our advice and content or the use of our Services. Specifically, to the extent permitted by law, we do not guarantee the accuracy, completeness, or fitness (for any purpose) of any notice and information published within our Services.

12. Personal Data

The personal data collected on the website is processed in accordance with the Personal Data Protection Act (PDPA), effective from January 1, 2020. You have the right to access and correct data relating to you, with a legitimate interest, and you may object to their processing on valid and lawful grounds by contacting [email protected].

Minerva Consulting is obliged to provide all information regarding personal data to any legitimate authority (in accordance with the PDPA) in the event that the member is responsible for violating applicable legislation or infringing the rights of third parties, in order to facilitate the identification of the member as an offender.

For more information, please refer to our “Privacy Policy,” which is available online and is an integral part of these Terms.

13. General Provisions

13.1. Assignment

Minerva Consulting may at any time transfer its rights and obligations under these Terms to any company, business, or individual, as long as it does not substantially affect your respective rights.

You may not transfer your rights or obligations under these Terms to any other person without the prior written consent of Minerva Consulting.

13.2. Warranty and Indemnity

You agree to defend, indemnify, and support Minerva Consulting and its directors, employees, members, investors, agents from all claims, liability, costs, including reasonable attorney fees, that may arise in any way from the use of the Services, the publication or transmission of any message, content, information, software, or other communications through our Services or the violation of the law or these terms. Minerva Consulting reserves the right, at its own expense, to assume the exclusive defense and control of any matter that otherwise may require indemnification by you, and in such case, you agree to cooperate with Minerva Consulting’s defense of such claim.

13.3. Waiver

If we delay or fail to exercise or enforce any right available to us under these Terms, such delay or failure does not constitute a waiver of that right or any other rights under these terms.

13.4. Force Majeure

We shall not be liable to you for any failure, unavailability, or delay of the Services or for any non-performance or delay on our part in complying with these terms, to the extent that such failure, unavailability, or defect is due to a cause beyond our reasonable control.

13.5. Interpretation

In these terms, unless the context requires otherwise:

a) a provision introduced by the words “including,” “includes,” “in particular,” “for example,” or similar expressions is illustrative and does not limit the generality of the preceding words; and

b) references to the singular include the plural and references to the masculine include the feminine and, in each case, vice versa.

13.6. Written Notices

Applicable laws require that some of the information or communications we send to you be in writing. When you use the Site and its Services, you agree that communication with us will be primarily electronic. We will contact you by email or provide you with information by posting notices about the Services on the Site. You accept these electronic means of communication and acknowledge that all contracts, notices, information, and other communications provided to you electronically have the same force as written communications.

13.7. Evidence / Archiving of Evidence

Computer data generated as a result of accessing and/or using the Site (including, in particular, programs, connection data, files, records, operations, and other elements of a computer or electronic medium) (“Data”) shall be stored and archived by us in accordance with the law, manner, and period specified by us within our IT system under conditions guaranteeing their integrity.

The Data is binding between you and us and shall be considered as evidence of communication between you and us.

The Data shall constitute evidence within the meaning of Article 180 of the Code of Civil Procedure and shall have the same evidentiary force as a document that would be established, received, or stored in writing on paper.

The Data may be validly produced as evidence and opposed to you in the context of any claims or judicial actions with the same evidentiary force as any document that would be established, received, or stored in writing on paper, which you expressly acknowledge.

We undertake not to contest the admissibility, enforceability, or evidentiary value of the Data due to their electronic nature. You agree to the same.

You may access all Data upon a regular request sent to us by email at [email protected].

13.8. Divisibility

If a court or competent authority determines that any provision of these terms is invalid, illegal, or unenforceable to any extent, that provision will be severed only to that extent from the remaining provisions, which will continue to be valid to the fullest extent permitted by law and will not result in the complete invalidity of these terms.

13.9. Entire Agreement

These terms, together with any additional terms and any other documents expressly referenced in these terms, constitute the entire agreement between us and supersede all prior discussions, correspondence, negotiations, prior agreements, understandings, or arrangements between us relating to the subject matter of these terms. We acknowledge that neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms or the documents referred to in them. Each of us agrees that our only remedy in respect of any such representation or warranty shall be for breach of contract. Nothing in this section limits or excludes liability for fraud or fraudulent misrepresentation.

13.10. Applicable Law

These terms are subject to the laws of the Republic of Bulgaria.

Subject to applicable mandatory legal provisions, the courts in the Republic of Bulgaria shall have exclusive jurisdiction to hear any disputes relating to the interpretation, application, and enforcement of these terms, as well as any disputes related to the use of the website.

These terms come into effect from their last update on December 10, 2022.